bj365 Privacy Policy

bj365 is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy ("Policy") sets out what information bj365 collects, why it collects it, and how that information is managed.

By using bj365's services through our website, mobile application or any other channel, you are considered to have agreed to all the terms of this Policy. To understand the full terms of service, we recommend reading our Terms and Conditions.

This Policy applies only to bj365's own platform. Third-party websites or services are governed by their own privacy policies.

When you open an account with bj365, make a deposit or use support services, we may collect various types of information. This information falls into two main categories:

Some information is collected automatically while you browse our platform. This includes your device's operating system, browser language setting, screen resolution and information about which page you came from when you arrived at our site.

We use cookies and similar tracking technologies that make your next visit easier and remember your preferences. You can disable cookies through your browser settings, but some services may not work properly if you do.

bj365 uses collected information only for legitimate and specific purposes. We never sell your information to third parties.

• To create, verify and manage accounts
• To process deposit and withdrawal transactions
• To prevent fraud, money laundering and other illegal activities
• To verify age (21+) and ensure responsible gaming
• To provide customer support and resolve complaints
• To improve platform security and technical performance
• To meet legal obligations
• To improve services according to your preferences

bj365 prioritises responsible gaming. By analysing your gaming usage patterns we can identify potentially harmful behaviour and offer support when needed. To learn more, visit our Responsible Gaming page.

bj365 uses industry-standard SSL encryption technology to keep your information secure. All data stored on our servers is encrypted and protected against unauthorised access.

Our technical team conducts regular security reviews and an automated monitoring system is in place to immediately detect any suspicious activity.

We retain your information for as long as your account is active or as needed to provide the service. Even after account closure, certain information may be retained for a specific period to meet legal requirements or resolve disputes.

Financial transaction records are kept as required under applicable regulations. After that period, the data is securely deleted or anonymised so that you can no longer be identified.

bj365 never sells, rents or commercially transfers your personal information to third parties. However, limited information may be shared in the following specific circumstances:

• Payment processors: Financial information required to complete bKash, Nagad, Rocket, Upay and bank transfers is shared with the relevant institutions.
• Technology partners: Technology providers that assist in operating the platform, who work under strict confidentiality agreements.
• Law enforcement agencies: Required information may be provided in compliance with a valid court order or government directive.
• Fraud prevention: Information may be shared with relevant investigating agencies in cases of suspected illegal activity.

You can find more details about bj365's relationships with third parties on our About Us page.

You have the right to view any information stored in your account and to correct it if needed. Most information can be updated directly in the profile section of your account. For special cases, you can contact our customer service team for assistance.

You may request that bj365 delete your personal information. However, please note that if there are legal obligations, ongoing disputes or financial transaction records, some information may not be possible to delete immediately.

If you request account closure, we will process it as quickly as possible and will not retain your information beyond the period permitted by law.

If you do not wish to receive promotional messages or offers from bj365, you can turn off notifications from your account settings at any time or let our customer service know. However, it is not possible to stop essential service-related messages (transaction confirmations, security alerts).

Cookies are small text files stored in your browser. bj365 uses the following types of cookies:

• Essential cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional cookies: To remember your language preference, login details and other settings.
• Analytics cookies: To understand how the platform is being used, which helps improve service quality.

You can manage cookies at any time by changing your browser settings. However, disabling essential cookies may make it impossible to log in to your account or complete transactions.

All bj365 services are available only to individuals aged 21 or older. We verify age during account registration and may request a copy of a national ID or other government-issued ID if necessary.

If someone opens an account with a false age and this is later proven, the account will be closed immediately and related transactions may be considered void. We do not knowingly collect or store information from minors.

If a data security breach occurs for any reason, bj365 will notify affected users as quickly as possible. Notification will generally be made by email or via an in-platform announcement.

We will clearly communicate the nature of the breach, the potential risks and the steps we have taken. At the same time, you will be advised to change your password or take other protective measures.

bj365 reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will post a notice on the platform and notify you by email.

Continuing to use the service after a change takes effect means you are considered to have agreed to the new policy. Therefore, each time you visit this page, please check the "Last updated" date shown at the top of the page.